Privacy Policy

Welcome to hro.io ("we", "our", or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the hro.io platform and related services.

Please read this policy carefully. If you do not agree with its terms, please do not access our platform.

Information We Collect

We may collect the following types of information from and about users of our platform:

Personal Information

• Name and contact details (e.g., email address, phone number)
• Billing and payment information
• Account credentials for connected social media platforms
• User-generated content you create, upload, or store on the platform

Non-Personal Information

• Usage data (e.g., how you interact with the platform)
• Device and browser information (e.g., IP address, device type)
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve the hro.io platform
• Process initial and recurring subscription payments
• Manage your account and subscription preferences
• Distribute your content to connected social media platforms
• Communicate with you regarding product updates, support, and promotional offers
• Analyze user behavior to improve platform performance
• Comply with legal and regulatory obligations

Third-Party Access to Your Information

To provide content distribution features, hro.io may require access to your connected social media accounts. We access only what is necessary to publish or schedule content on your behalf and only in accordance with each platform’s terms of service. We do not access private messages, contact lists, or follower data unless you explicitly authorize it.

You may revoke hro.io's access to your social media accounts at any time through the relevant platform settings.

We may also share your information with:

• Payment processors (e.g., Stripe) to handle subscription billing securely
• Service providers who perform technical, operational, or support tasks on our behalf
• Professional advisors (e.g., lawyers, accountants)
• In response to legal process or government requests
• In connection with a merger, acquisition, or sale of assets

Payment Processing

We use trusted third-party payment processors (such as Stripe) to collect and process subscription payments. Payment processors securely store and encrypt payment details. hro.io does not store full credit card numbers or other sensitive payment data on our servers.

Data Security

We implement appropriate technical and organizational safeguards to protect your personal information. However, no internet transmission or storage system is completely secure, and we cannot guarantee absolute security of your data.

Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate or outdated information
• Request deletion of your data
• Restrict or object to how we process your data
• Receive a copy of your data (data portability)
• Withdraw consent where processing is based on consent

To exercise these rights, contact us at: support@hro.io

Children’s Privacy

Our platform is not intended for use by children under 16 years of age. We do not knowingly collect personal information from anyone under 16. If you believe your child has provided us with personal data, please contact us immediately.

Retention of Your Information

We retain your personal information only as long as necessary to provide our services and fulfill the purposes described in this policy. Billing and subscription records may be retained for longer when required by law, tax obligations, or contractual necessity.

Cookie Policy

We use cookies and similar technologies to enhance your experience, improve functionality, and analyze usage. You may adjust your browser settings to refuse cookies, but some features of the platform may not function properly if cookies are disabled.

California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to access, delete, and opt out of the sale of your personal data. To exercise these rights, contact us at support@hro.io

International Data Transfers

Your personal information may be transferred to and processed in countries outside your country of residence. These countries may have different data protection laws. We take appropriate steps to protect your information in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If material changes are made, we will notify you by updating the "Last Updated" date and, where appropriate, providing notice via email or on the platform.